S T R I K E O U T
i still remeber........ about 15 members of my department decided to go bowling to celbrate a birthday. Tina, one of my staff, called ahead to reserved some lanes. She was told that wouldn't be necessasry; if there were a lot of people, they'd just open another lane. Tina nevertherless insisted. And the person on the line again assured her she didn't need a reservation. Just as they both becoming completely exasperated, the person on the other end of the line paused, then said, "Uh, do you realise you've called a supermarket?"